Comm100 Dash12 Platform - Notice history

US-ENT
US-SMB
Comming soon
CA
Comming soon
APAC
Comming soon
EU
Comming soon

All systems operational

Chat Button & Window - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Agent Console - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.99%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Control Panel - Operational

99% - uptime
May 2025 · 100.0%Jun · 96.80%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Integrations - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Webhooks - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Mobile App - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

(July 6) Monthly Maintenance
Scheduled for July 07, 2025 at 2:00 AM – 3:00 AM about 1 hour
  • Planned
    July 07, 2025 at 2:00 AM
    Planned
    July 07, 2025 at 2:00 AM

    We are performing brief maintenance to improve our service on Sunday, July 6, between 7:00 PM and 9:00 PM PT.

    You may experience short interruptions during this time (approx. 1-2 minutes).

    Please note: 

    Live Chat will remain fully operational throughout the maintenance window.

    Your agents will continue to have uninterrupted access to the agent console.

    We apologize for any inconvenience and appreciate your patience.  

    For any questions, feel free to reach out to our support team at support@comm100.com or chat with us directly on our website via the 'Contact Us' section.

Jun 2025

Control Panel outage
  • Resolved
    Resolved

    Control Panel is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service.

(June 8) Monthly Maintenance
  • Completed
    June 09, 2025 at 4:00 AM
    Completed
    June 09, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    June 09, 2025 at 2:00 AM
    In progress
    June 09, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    June 09, 2025 at 2:00 AM
    Planned
    June 09, 2025 at 2:00 AM

    We are performing brief maintenance to improve our service on Sunday, June 8, between 7:00 PM and 9:00 PM PT.

    You may experience short interruptions during this time (approx. 1-2 minutes).

    Please note: 

    Live Chat will remain fully operational throughout the maintenance window.

    Your agents will continue to have uninterrupted access to the agent console.

    We apologize for any inconvenience and appreciate your patience.  

    For any questions, feel free to reach out to our support team at support@comm100.com or chat with us directly on our website via the 'Contact Us' section.

Agent Console outage
  • Resolved
    Resolved

    Agent Console is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Agent Console cannot be accessed at the moment. This incident was created by an automated monitoring service.

Agent Console outage
  • Resolved
    Resolved

    Agent Console is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Agent Console cannot be accessed at the moment. This incident was created by an automated monitoring service.

May 2025

(May 11) Monthly Maintenance
  • Completed
    May 12, 2025 at 4:00 AM
    Completed
    May 12, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    May 12, 2025 at 2:00 AM
    In progress
    May 12, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 12, 2025 at 2:00 AM
    Planned
    May 12, 2025 at 2:00 AM

    We are performing brief maintenance to improve our service on Sunday, May 11, between 7:00 PM and 9:00 PM PT.
    You may experience short interruptions during this time (approx. 1-2 minutes).

    Please note: 

    • Live Chat will remain fully operational throughout the maintenance window.

    • Your agents will continue to have uninterrupted access to the agent console.

    We apologize for any inconvenience and appreciate your patience.  
    For any questions, feel free to reach out to our support team at support@comm100.com or chat with us directly on our website via the 'Contact Us' section. 

May 2025 to Jul 2025

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